Return to Virginia Business - October 2003

Minding your business

Finding Bobby Fischer — at the mall

by Karl Rhodes
For Virginia Business
October 2003

The entertainment/retail trend has evolved from the earliest mechanical kiddie rides to the latest electronic simulators, but The Shops at Willow Lawn is adapting this retail tactic to a game that goes back at least 15 centuries — chess.

The game has long been popular in cafes and coffeehouses — including several in Charlottesville — but now it’s popping up in mainstream malls and shopping centers.

Willow Lawn, a Richmond mall owned by Federal Realty Investment Trust of Rockville, Md., has embraced the game since the Kaissa Chess Club started meeting there about two years ago. The mall’s marketing staff produced posters to promote the club’s weekly chess nights, and it printed up chess night cards that are good for discounts at participating stores and restaurants.

“Merchants, especially food court eateries, who participate in the chess club card program have reported a direct impact on sales,” says Theresa Stenger, the mall’s marketing manager. “There’s also a very important secondary audience associated with chess club programs — the parents, spouses and friends who accompany chess players to the mall. This audience is of special interest because they tend to spend two to three hours shopping or dining.”

Other retail complexes in Virginia that routinely welcome chess players include Waterside Festival Marketplace in Norfolk and Barracks Road Shopping Center in Charlottes-ville. But Willow Lawn has gone far beyond making room for weekly chess games. This summer the mall hosted five week-long chess camps for kids, a fundraiser for the Virginia Scholastic Chess Association, and a tournament sanctioned by the U.S. Chess Federation. Also, in September, the mall scheduled a lecture and two simultaneous chess exhibitions by Grandmaster Gregory Kaidanov, the top-rated player in the United States.
“It’s been great,” Stenger says. “It builds traffic. … It creates community goodwill, and it supports Willow Lawn’s community outreach initiatives.”

Given the longevity of the game and its growing popularity in Virginia, chess appears to be more than just another entertain-ment/retail fad. But — just in case — Willow Lawn is hanging on to its mechanical kiddie rides.

Return to Virginia Business - October 2003