Return to Virginia Business - October 2003

Around the Old Dominion

Mall mania hits Richmond

by Paula C. Squires
October 2003

It felt like Christmas last month in Richmond, which celebrated its biggest retail event in decades, opening not one, but two new regional malls. The opening of Short Pump Town Center in Henrico County and Stony Point Fashion Park in Richmond — the only new malls scheduled to open in the country in 2003 — brought out droves of curious shoppers who jockeyed to find a parking place in crowded lots. Both malls are open-air pedestrian centers with fountains, statuary and high-end stores new to the Richmond market, including a Nordstrom and Saks Fifth Avenue, which are expected to restore Richmond’s reputation as a shopping destination.

So eager were area shoppers to glimpse the new stores that tickets sold out to a pre-opening gala sponsored by Nordstrom at Short Pump Town Center. Held the evening before the mall’s opening, about 1,500 people paid $75 a ticket — with proceeds going to area charities — to sip champagne, munch lavish hors d’oeuvres and browse Nordstrom’s aisles, which were decorated with vases of purple tulips and candle votives. “This is fabulous,” crooned shoppers as they fingered $500 Dana Buckman coats and listened to a jazz combo.

On hand for the opening party was Nordstrom President Blake Nordstrom, who traveled from the store’s headquarters in Seattle. Blake, whose great-grandfather founded the 146-store Nordstrom chain with a single shoe store in 1901, camped out in the shoe department, greeting shoppers and terming the gala a success. “It’s one of the better ones in terms of being sold out,” he says. Store executives were also encouraged, he adds, by the 1,600 people who applied for 200 jobs at the store. The $360 million Short Pump Town Center adds 1.2 million square feet of retail space to Richmond’s high-growth Broad Street corridor. When all stores and restaurants open, including a Lord & Taylor next year, the center is expected to create 4,000 jobs and generate $10.4 million a year in tax revenues.

Rival Stony Point Fashion Park opened despite the impending arrival of Hurricane Isabel. Winds and rainy weather canceled some festivities, and the mall closed early on its first day. Still, plenty of shoppers came out to visit Sak’s and the mall’s other anchors — Galyan’s, a sporting goods store, and Dillard’s. When totally built out, the $115 million, 690,000-square-foot mall will employ 2,000 workers and generate $4 million a year in additional tax monies.

Now that both malls — located just miles apart — are open, people wonder if the Richmond market can support so many new stores. Blake Nordstrom doesn’t seem worried. “The customer will decide who succeeds and who doesn’t.”

Virginia Business - October 2003