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Health
care: When hospitals close
Closures are rare
and big hospital chains often mean they reopen quickly
by Marjolijn Bijlefeld
for Virginia Business
May 2003
On a snowy Friday afternoon last
December, police tape was stretched across the entrance
of the parking lot at the Dickenson County Medical Center
in Clintwood. Printed signs were slapped on entryways
announcing that the hospital had closed. Emergency patients,
the signs instructed, had to drive an extra 45 minutes
over twisting mountain roads to find care.
For Dickenson County residents,
the closing had an unsettling sense of deja vu. For
the second time in its 16-year history, the hospitals
parent firm was heading into bankruptcy. In mid-November,
the FBI raided the Ohio offices of National Century
Financial Enterprises as investors charged that the
leadership had misappropriated more than $3 billion.
A month later, the 50-bed hospital was shuttered and
200 employees, with an annual payroll of $5.5 million,
were out of jobs.
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Short of health care?
Telemedicine can help
Rural patients who need a specialists care
had better be ready to travel. Nationwide, nearly
90 percent of all specialists practice in urban
areas. Although Virginians are fortunate to have
nationally ranked hospitals throughout the urban
crescent and around Charlottesville and Roanoke,
people can find themselves driving for an hour
or more to reach a specialty center.
Yet, that could change thanks to telecommunications
technology that can provide needed care without
the expense and trouble of relocating specialists
to rural areas. The University of Virginia, for
example, operates the Office of Telemedicine with
41 sites around the state, many clustered in southwest
towns such as Grundy and Bristol. Health care
providers in far flung areas can transmit diagnostic
data to specialists at U.Va. Medical Center, giving
patients sometimes hundreds of miles away access
to expert advice.
The program began 10 years ago as a demonstration
project, and since then U.Va. specialists in 26
fields have done nearly 5,300 telemedicine consults.
The programs director, pediatric cardiologist
Karen Rheuban, says telemedicine can improve care
and save money. Rheuban recalls reading the ultrasound
of an infant in southwest Virginia and confirming
a heart murmur. But she determined the baby didnt
need emergency care a huge relief for the
parents, who would have faced a long drive to
Charlottesville on icy roads. Rheuban saw the
baby later during a regular visit to a clinic
in the region.
The pediatrics department at U.Va. sponsors 188
remote clinics around the state, and the specialists
visit about every two months. That leaves
58 days when were not there, but with telemedicine
it helps the work flow, Rheuban says. If
she checks an ultrasound in her own office and
sees that its normal, thats one less
patient who needs a clinic appointment. Or if
she identifies an emergency during a telemedicine
consultation, We can suggest intervention
and potentially lifesaving medications that can
reverse the downhill spiral. Patients can be stabilized
before the transfer begins.
Plus theres the potential cost savings
of avoiding transfers to other hospitals as well
as accompanying costs of using up sick or vacation
time, travel, hotels and meals on the road. In
1999 alone, Virginias Medicaid program covered
$54 million in ambulances and taxis to transport
patients. The telemedicine program was bolstered
this year by a five-year $250,000 grant from Anthem
Blue Cross and Blue Shield.
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While rare, sudden hospital closures
can have devastating impacts. If patients are seriously
ill or hurt, they can lose critical time traveling to
alternative hospitals. Emergency crews spend more time
on the road and less in the community. Often hospitals
are among a regions largest employers, so a closure
ripples through the local economy.
Ironically, the reasons behind
closures may have little to do specifically with a Virginia-based
facility and a lot more to do with corporate woes far
out of state. That was the case in Dickenson County
and could be in other parts of the Old Dominion. Indeed,
Virginias hospitals are increasingly becoming
parts of big chains. Overall, a handful of large and
smaller hospital chains own more than half of the more
than 80 hospitals operating in the state. Nashville-based
HCA has 14, including CJW Medical Center near Richmond.
Inova Health System owns five hospitals in Northern
Virginia. Norfolk-based Sentara Healthcare has grown
to six hospitals with last Octobers merger of
Williamsburg Community Hospital, in which it formerly
held a 40 percent share.
While being part of a chain can
pose risks, it also can present opportunities. Consider
Sentara Hampton General Hospital, the only member of
the Virginia Hospital and Healthcare Association that
closed last year. After closing the unit, Sentara soon
opened a brand new facility nearby Sentara CarePlex
Hospital and equipped it with technological advances
such as a smart emergency room that would
have been difficult to install in a retrofitting of
the older hospital.
Virginia is one of many states
with a special legal set-up that actually makes its
hospitals attractive take-over targets. When companies
come in and acquire financially troubled hospitals
one way for hospital chains to grow they dont
have to worry about competitors building a facility
nearby because of the states Certificate of Public
Need (COPN) law. It requires approval from the state
health commissioner before construction can begin on
a new hospital or a major unit can be added to an existing
hospital. The law is designed to avoid a glut of hospital
beds and services. So a deep-pocketed hospital chain
with the means to modernize an existing facility can
get into a new market or expand in an existing one without
worrying too much that their investment will be jeopardized
by nearby competitors.
Curiously, a number of takeovers
in the Old Dominion have been made by chains located
in and around Nashville, Tenn., which has become to
hospital chains what New York is to finance. Hospital
giant HCA bought Northern Virginia Community Hospital
last June and Henrico Doctors Hospital-Parham
the year before. Another Tennessee company is Community
Health Systems, which plans to buy Southside Regional
Medical Center in Petersburg and most likely will replace
it with a new facility. It already owns three other
Virginia hospitals: Southampton Memorial Hospital in
Franklin, Greensville Memorial Hospital in Emporia and
Russell County Medical Center in Lebanon. In Community
Healths case, the chain was able to put together
financial packages to rescue facilities that previous
owners didnt have the clout to arrange. In
each case, the hospital has been positive in terms of
income, but didnt have the ability to go out in
the market through bonds to build a replacement,
says David Miller, a Community Health Systems senior
vice president.
But, as is typical with hospital
chains, Community Health has fixed criteria that must
be met before it will go ahead with a buy. Miller estimates
there are about 400 hospitals in the country that meet
its criteria. Target hospitals must have no competitors
within about 30 miles, net revenues in the range of
$20 million to $100 million and be located in a pro-business
state that has a COPN law. That gives us some
protection from other companies coming in and cherry-picking
services, he says. Proximity to major highways
is a bonus because the hospital could become a regional
health center. In Petersburg, for example, the company
plans to build the replacement facility closer to Interstate
95.
Other chains have other criteria.
Anyone looking to acquire or merge with a facility
would be looking to see that the mix of patients can
sustain the facility, says Vicky Gray, vice president
for system development for Sentara Healthcare. With
each potential merger or acquisition, the process starts
all over again. When youve seen one, youve
seen [only] one, she says.
Whether the hospital chain is
not-for-profit, as many in Virginia are, or a religious
entity or a for-profit organization, none can afford
to merge with a hospital that cant sustain itself.
Even with a mission of providing health care to the
community, not-for-profit Sentara, which provides $81
million in indigent care each year, still operates with
a three percent bottom line. Its high volume, specialized
services and insured patient demographics offset the
costs of indigent care.
In rural areas, however, demographics
can make it tough for hospitals to survive financially.
According to the National Rural Health Association (NRHA),
rural residents are less likely to have employer-provided
health care coverage. More government payers typically
mean lower reimbursements. Rural residents tend to be
older, have more chronic illnesses or have riskier lifestyles
than their urban counterparts. They are twice as likely
as urban residents to die in motor vehicle accidents
or from other unintentional injuries. The risk of death
by gunshot is higher; the rate of DUI arrests is greater.
In rural communities the mix of patients is going
to be elderly which means they need more health
care and use more resources, says Tim Baylor,
senior vice president of marketing and communications
at Tennessee-based Wellmont Health Systems. Its
very difficult under government reimbursement to cover
expenses, much less invest in capital improvements to
maintain the facility. Baylors firm operates
or has management contracts with hospitals in Big Stone
Gap and Buchanan County.
One example of such difficulty
is the tiny 25-bed R.J. Reynolds Patrick County Memorial
Hospital in Stuart. In late March its owners filed for
bankruptcy and asked a judge to allow a sale at auction.
Charlie Trefzger, a potential buyer from Hickory, N.C.,
wants to buy the hospital for $2 million and invest
$940,000 for debt payments, working capital and a new
sprinkler system. Hes promised to keep the hospital
open at least five years. The plan is awaiting approval
by the U.S. Bankruptcy Court for the Western District
of Virginia.
Perhaps Dickenson County will
find a white knight as well. The countys Industrial
Development Authority is taking nothing for granted
and has put in its own bid with the federal bankruptcy
court in Ohio to buy the hospital. If successful, the
authority will find a local team to operate it. County
Administrator Keith Viers says he knows that the bankruptcy
court judges obligation is to the bondholders.
If the authority doesnt buy it, Viers expects
the owners to be another health care group intent on
reopening the hospital.
Until the judge rules, however,
people in Dickenson County are living a little more
fearfully. Charlotte Mullins, director of the Industrial
Development Authority, recently addressed a group of
teachers and retired teachers. I heard one woman
saying, I cant climb up on a ladder because
I cant fall and get hurt. Before, we did
our repairs around the house without thinking about
it, but now we worry about getting sick or getting hurt.
You dont know how much of a security blanket a
local hospital can be until its gone.
Return
to Virginia Business - May 2003
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